Top Questions Clients Always Ask

—Here Are My Straight Answers!

Q01: What is the process if I ask you to arrange my home loan?

1. Free consultation to understand your needs and financial situation

2. Assess your borrowing capacity

3. Compare lenders and recommend the most suitable loan

4. Prepare and submit the application

5. Follow up with the lender 

6. Assist with approval, contracts, settlement and drawdown

Q02: Can you get me a better rate than going directly to the bank?

Often yes. As a broker, I have access to special offers that lenders don’t offer directly to customers. Many times, I can get a better deal for you.

Q03: Is it better to choose fixed or variable interest rate?

It depends on your situation: Fixed rate gives certainty for budgeting, while variable rate offers flexibility and potential savings if rates go down. I can help model both options for you.

Q04: Can I get a loan if I’m self-employed or have irregular income?

Yes. We can use alternative income documentation like BAS, bank statements or tax returns to match you with lenders that support self-employed borrowers

Q05: What documents do I need to apply for a loan?

You’ll need ID, proof of income, bank statements, and existing liabilities. I’ll provide a checklist and help you organise everything.

Q06: As a first home buyer, what grants or incentives can I get?

You may be eligible for First Home Owner Grant, stamp duty concessions, or low deposit schemes. I’ll help you assess eligibility and apply.

Q07: How long does it take from application to approval? 

It usually takes 5–10 business days depending on the documentation and the lender. I’ll follow up closely to speed up the process.

Q08: Do you charge any fees for your service?

Usually no – our service is free for you as we get paid by the lender.

Q09: Will you recommend banks that pay you more commission?

No. I’m required to recommend what’s in your best interest. All commissions are disclosed and regulated.

Q10: I already have a mortgage—can refinancing save me money?

Possibly. We can compare your rate, access cashback offers, restructure or consolidate debts. Many clients save money by refinancing.

Q11: Can I get a mortgage as a PR/visa holder or foreign buyer?

Yes. Most banks accept PR and certain visa holders. We’ll help match you with the right lender for your situation.

Q12: I’ve been declined before. Can I still get a loan?

Yes. We’ll assess what went wrong, adjust the strategy, and submit to a lender better suited to your profile.

Q13: Can I borrow more through you than if I go directly to the bank?

Possibly. Different lenders have different policies when it comes to calculating income and assessing liabilities. I compare across banks to find the loan structure that allows you to borrow the maximum amount based on your situation.

If you are considering applying for a loan, contact us for a free consultation, see how we could help you.